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Our Customers Say it Best
Grainne has been instrumental in transforming and improving governance at River Clyde Homes; Grainne has successfully supported the Board, senior team and involved customers in adopting best practice and thanks to her energy and insight has firmly placed us on our journey to achieving excellence in governance. –Kevin Scarlett, Chief Executive, River Clyde Homes
Grainne has provided invaluable support and guidance to me as board chair during board appraisals, advising on 360 reviews and developing development plans for individual members and the board as a whole, on numerous occasions. She always brings a wealth of ideas, challenge and support. – Peter Styche,Chair of Helena Partnerships and Salix Homes
Grainne has been working with Arcon since 2011 and led the Association through a very successful governance review. She combines her extensive knowledge of the housing sector with a very friendly and approachable manner. She carries out our annual Board appraisals and assists us very effectively in continuously improving our governance arrangements.– Peter Schillizzi - CEO, Arcon HA
Pierhead HA have worked with Grainne at TSI for best part of a year following a governance downgrade to a G3. In that time Grainne has helped us focus on what we had to do as an organisation, undertaking a full governance review which has enabled us to make significant progress in a very short period of time. Grainne’s approach as facilitator, critical friend and at times devil’s advocate was a key factor. Grainne throughout the commission has demonstrated an in-depth knowledge and expertise of the subject matter.–John Ghader CEO, Pierhead HA.
TSI have been working with Muir Group over the last 2-3 years on implementing and supporting our bespoke co-regulatory model of resident scrutiny. Right from the start Grainne worked closely with us, our existing resident groups and new residents wishing to get involved to deliver just that, an effective and valuable Resident Scrutiny Panel that has insight, teeth and the mandate from the Board to effect service improvement and real change. Our Resident Scrutiny Panel was formed in 2012 and with TSI’s assistance has gone from strength to strength, not only as a collective but individually through the personal support and coaching provided to every member. I would thoroughly recommend Grainne and TSI to assist with developing any element of an organisation’s approach to resident engagement or scrutiny. –Sam Scott, Director of Housing Services, Muir Group Housing associations Ltd.